Vfone Packages

Vfone Unlimited
Line Rent	Rs. 20 / Day (Including taxes)
Vfone to Vfone (Local/NWD)	FREE
Vfone to PTCL (Local/NWD)	FREE
Vfone to other landline (Local)	Rs.1:00/min
Vfone to other landline (NWD)	Rs.2:00/min
Vfone to Mobile(Local/NWD)	Rs.2:00/min
SMS	FREE
Internet	Rs.1/10 mins

 

 

Vfone Family
Line Rent	Rs. 5 / Day (Including taxes)
Vfone to Vfone (Local/NWD)	Free
Vfone to PTCL (Local)	Rs.1.00/min
Vfone to PTCL (NWD)	Rs.1.00/min
Vfone to Mobile	Rs.2.00/min
SMS	Rs.0.25/sms
Internet	Rs.2.00/20 mins

 

 

 

 

 

Vfone Simple
Line Rent	No Line Rent
Vfone to Vfone (Local/NWD)	Rs.1.00/min
Vfone to PTCL (Local)	Rs.1.50/min
Vfone to PTCL (NWD)	Rs.1.50/min
Vfone to Mobile	Rs.2.50/min
SMS	Rs.0.25/sms
Internet	Rs.2.00/20 mins

Note: (111) UAN & (0900) PRS will be charged

Pre-Paid Scratch Cards

Vfone Pre-paid cards are available at Vfone Sales & Service Centers, PTCL Customer  Service Centers or PTCL exchanges and retail shops, in four denominations:

Card Loading Options

Vfone Pre-paid cards are available at Vfone Sales & Service Centers, PTCL Customer  Service Centers or PTCL exchanges and retail shops, in four denominations

 For your Convenience V have a variety of denominations for You to choose from….

Card Denominations	Validity	Incoming Validity	TOS Days	TOS Days
Rs.100	30 Days	90 Days	45 Days	135 Days
Rs.300	60 Days	90 Days	45 Days	165 Days
Rs.500	90 Days	90 Days	45 Days	195 Days
Rs.1,000	120 Days	90 Days	45 Days	225 Days

Scratch Cards & Validities FAQs

What is the denomination of scratch cards available?
 
Vfone is a prepaid service, for your convenience we offer a variety of scratch card denominations to choose from. The cards are available in Rs 100, Rs 300, Rs 500 & Rs 1000 denominations respectively.

What is the expiry limit of the scratch cards and what are the recharge guidelines?
The expiry period of Rs.100, Rs.300, Rs. 500, and Rs.1000 cards is 30, 60, 90 and 180 days respectively. Incoming calls are allowed for 60 days on all denominations, after expiry of the original balance. To recharge your Vfone connections simply dial 1015 from your Vfone and follow the guidelines.

Card Value	Validity Days	Incoming Days	TOS Days	Total Validity
100	30	90	45	135
300	60	90	45	165
500	90	90	45	195
1000	120	90	45	225

What will happen if the customer has zero balance left in his/her account and his/her card validity has not yet expired?
 
All such customers who have zero balance in their account and their card validity has not yet expired will NOT be able to make any outgoing calls (free calls), SMS or use the internet. However, all such customers would have access to dial Vfone Service Numbers.

What will be the validity of the account balance when the card validity has not yet expired and the customer has balance in his/her account and they recharge a new card?
 
In case of multiple card loading, the expiry date of the balance would be of the maximum validity card.

What if the customer’s card validity has expired and he still has balance in his account?
 
If the card validity has expired and the customer has some balance remaining in their account then the remaining balance will not be deleted after the card expiry date. This balance will be transferred/ carried forward when the customer recharges his/her account. However if the customer lifecycle enters Temporary out of Service the balance will not be carried forward.